FAQ
Why Should I
Purchase From Damascus Knives Store?
Damascus
Knives Store, has been a manufacturer and exporter of many
types of Damascus Knives and Swords and Damascus Blades. We've been providing
products useful to craftsmen, sportsmen, and hobbyists since 1984. We sell our
products at wholesale prices to retailers and distributors for resale only.
We offer the largest
selection of new custom knives and all of them are listed with photographs and
full specifications. We keep our knives perfectly new, we do not display our
knives at knife shows so as to prevent the knives from getting a traveled, worn
and handled look. Our knives are also not handled at a store front nor are our
knives sent back and forth to a photographer.
Fastest Delivery
Worldwide We stock all of our items we sell and ship 95% of all orders the same
business day. We use DHL International shipping for guaranteed next day and two
day delivery. You will be amazed how fast your item arrives. You can even Email
Us anytime to place an order. Satisfaction Guarantee We guarantee that you will
be satisfied with your knife purchase. If you are not satisfied, then return
the item within 7 days of delivery in its original condition and packaging and
we will refund the purchase price.
Yes, all of our
knives are purchased new directly from the Damascus
Knives Store. We are proud of the fact that we purchase each knife we list
from the artist Damascus Knives Store.
We invest our time AND money in each knife we list at:
www.damascusknivesstore.com
I Am New
Customer What Do You Recommend To Me?
You have found the
right place to start your collection. We recommend researching custom knives on
our site, purchasing custom knife Books and reading the knife magazines
(‘Blade’, ‘Knives Illustrated’ & ‘Tactical Knives’) to explore different
knives. We would love to help you make a selection from our website by Email
form or direct email address: info@damascusknivesstore.com
What Do You
Recommend for international shipping?
We HIGHLY recommend
that international customers, sign-up for professional Package Forwarding DHL.
Shipping methods that are offered by the service include: DHL International ,
EMS , Fedex and DHL. Their rates are extremely competitive and allow for full
control of the shipment.
Do You Offer a
layaway of payment plan?
We require full
payment before any knife is shipped.
is the knife
pictured online available for immediate shipment?
Normally, yes it is.
We strive to update our website on a daily basis with our current inventory.
Please feel free to give us a send us an e-mail if you would like to be
completely sure a knife is in stock. We can ship the 7 Days business day your
order is placed up info@damascusknivesshop.com
A custom knife is a
term used to describe a handmade knife made by an individual Damascus Knives Shop.
Can i Use This
Knife ? Is It Functional?
All of the knives we
sell can be used and are high quality functional cutting tools. Many people
choose to reserve their custom knives for collectible or investment purposes.
Also called Pattern
Welded Steel, is a combination of two or more steels forge-welded to create a
unique pattern by a folding technique. After a Damascus blade is finished, the
surface of the Damascus steel is treated with acid or blued to reveal the grain
pattern of the steel layering process. Creating Damascus steel has become its
own form of cutlery art.
We realize that
great customer service is essential to success as an online store.
We are here to help. We will return all email inquiries within 1-2 business
day. It is our pledge to have the best customer service department in the
business.
Yes! We Accept
Special Orders.
If you are looking
for a specific knife that is not on our web site, email us with a product
description including any product number, color, style or material. We will
send back a quote usually within one business day. We have access to all major
knife brands.
We will accept any
unused product in its original package for up to 7 days from the date of
shipment. We will give a refund of the full product amount minus a 5%
restocking fee. Shipping and Handling charges are non-refundable.
We do not share the
information gathered through this web site with any 3rd party. All payment
information is entered through a secure server with SSL encryption.
You must be 18 years
of age or older to order. It is the purchasers responsibility to know their
state and local laws pertaining to the merchandise for sale on this site.
Caution: The knives
sold on this website are extremely sharp and must be handled with caution.
Ordering Questions: If
you have questions about ordering, please info@damascusknivesshop.com
Secure Online
Ordering & Legal Disclaimer
You must be at least
18 years of age in order to purchase any knife from this site. Purchaser is
responsible for compliance with all applicable laws and regulations and shall
certify that he or she is not prohibited under any Federal, State, or local law
and/ or by any court order from the purchase, acquisition or possession of
knives. We will not ship any knives to New York City (Five Boroughs). By
ordering, purchaser agrees that Damascus Knives Shop LLC has no liability to
the purchaser, or any person, whatsoever arising from any use or possession of
purchase products. No warranty, representation or condition of any kind,
express or implied (including no warranty of merchant ability or of fitness)
has been made and that none shall be implied by law. When we ship
internationally, any customs fees involved with the order will be paid by the
purchaser; we will not be responsible or liable for any foreign delay, seizure
or customs fees.